Cancellation & Refund Policy
We want our subscription plans, quota tiers, and workspace add-ons to feel fair and predictable. This policy explains how cancellations work, when payments are protected, and how we handle refunds.
01. How Our Plans and Add-ons Work
AFFYNK offers structured subscription tiers that give your workspace an allocated quota of deal links, storage, and feature access. If your workspace hits its preset limit, you can buy extra add-ons or upgrade limits directly to keep your business running smoothly without interruption.
Because these plans grant instant access to cloud server capacity and specialized tools, subscription charges are directly tied to active allocation.
02. Fair Refund Eligibility Rules
To protect users against accidental billing while maintaining reliable service infrastructure, we apply these fair-use conditions:
Accidental Upgrades
If you upgrade your plan by mistake, you can request a full refund within 7 days, provided no new features or quotas have been consumed.
Active Usage Rule
Once a workspace uses allocated quotas or processes active deal links, that billing period is considered consumed and non-refundable.
One-Time Add-ons
Single-use add-on purchases made to expand workspace limits instantly are final and non-refundable upon immediate deployment.
03. Anytime Cancellations
You can turn off recurring subscription auto-renewals at any point directly inside your account dashboard.
Upon cancellation, your workspace retains active subscription features and remaining quotas until the conclusion of the current billing cycle. At period end, your account moves to the free tier automatically without further charges.
04. Resolving Mistakes & Banking Timelines
In cases of duplicate charges resulting from payment gateway errors or technical conflicts, our support team will verify transaction logs and issue an immediate correction or credit.
Standard Processing Timelines
Approved refunds are credited back to the original payment source (Card, UPI, or Net Banking). Settlement usually reflects within 5 to 10 business days depending on your issuing bank.
Need Help With Billing?
If you have a question about an invoice or need assistance with your subscription, reach out to our billing team.
contact@affynk.com